Imagine this: You’re waiting for the next train to Berlin Alexanderplatz at the train station Friedrichstraße. But before the train even stops, you let out an annoyed sigh. Not again, you think. It’s one of those old train cars, the ones with a step. Now you ask a strong-looking person for help, and even though it’s Berlin (which is not known for being the friendliest place in Germany), the person is willing to lift the front part of your wheelchair to help you get onto the train. Two stations later, you have to ask someone else for help to get off the train.